As the founder and operator of Colombia Safe Travel, a travel agency and tour operator based in Santa Marta, I was responsible for promoting tourism in the Caribbean coast of Colombia. This project aimed to position Colombia as a prime tourist destination by offering tailored travel packages, transportation, accommodations, and unique experiences across different regions of the country.

• Company Creation: Developed the business plan, secured initial funding, and handled all legal and administrative tasks to establish the company.
• Product Development: Designed and curated diverse travel packages catering to various types of travelers, ensuring a wide range of options from adventure to leisure tours.
• Brand Development: Created the company’s brand identity, including logo design, marketing materials, and an online presence through a website and social media channels.
• Sales and Customer Service: Engaged with customers to understand their needs, provided customized travel solutions, and maintained strong customer relationships to ensure satisfaction and repeat business.
• Marketing and Promotion: Developed and executed marketing strategies to attract new customers, including online advertising, social media campaigns, and partnerships with local businesses.
• Tour Guide and Operations: Personally guided tours, managed logistics, and coordinated with local service providers to deliver high-quality experiences.
• Partnership Development: Established and maintained a strategic partnership with Euroflug Touristik, becoming a key supplier for their travel services.

Note: The project was concluded as I was heading to the ITB Berlin 2020 fair due to the Covid-19 pandemic.

• Successful Business Launch: Successfully launched Colombia Safe Travel, establishing a strong brand presence in the local and international tourism markets.
• Strategic Partnership: Formed a key partnership with Euroflug Touristik, significantly increasing the agency’s reach and customer base.
• Innovative Travel Packages: Developed unique travel packages that attracted a diverse range of travelers and boosted sales by 30%.
• Customer Satisfaction: Achieved high customer satisfaction rates through personalized service and exceptional travel experiences, leading to positive reviews and repeat business.
• Effective Marketing Campaigns: Implemented successful marketing campaigns that increased brand awareness and online engagement.

• Business Management: Microsoft Office Suite, Google Workspace
• Design and Marketing: Adobe Photoshop, Adobe Illustrator, Canva, Figma.
• Customer Relationship Management (CRM): Phone, Email